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REFUND POLICY

Halton Equity Diversity Roundtable (HEDR) is committed to enhancing Diversity, Equity, and Inclusion (DEI) in Halton Region. We offer a range of programs, including educational workshops, seminars, and initiatives designed to build DEI capacity. Registering for a Professional Learning session is a commitment. Not attending may prevent other community members or interested participants from attending, may incur added material costs and leads to food waste.

In an effort to continue to provide low cost or no cost professional learning HEDR has implemented the following process.

If you are unable to attend an event, the following steps must be taken to avoid a penalty fee: 

  1. No less than 5 working days prior to the session, email daven@hedroundtable.com with the following subject line: Substitute Professional Learning Session Attendee- Date- 

  2. Identify a substitute attendee which includes email and contact information.  

 

Fees will apply in the following scenarios:

Free In-Person Sessions:

  • A $10 fee will apply to participants who registered for a session and did not attend or provide an alternate attendee.  If a substitute attendee is provided and cancels at any time, the substitute attendee will be required to pay the fee. 

  • HEDR will send an email that will include a form to make payment online. 

  • Unpaid fees (outstanding for longer than 2 weeks following the session) will result in a hold on future Professional Learning registrations until payment has been received.  

 

Paid Virtual and/or In-Person Sessions:

  • Full registration fees will be charged to participants who do not provide a minimum of 5 working days notice of a cancellation or a substitute attendee.  If a substitute attendee is provided and cancels at any time, the substitute attendee will be required to pay the full registration fee.  

  • HEDR will send an email that will include a form to make payment online. 

  • Unpaid fees (outstanding longer than 2 weeks following the session) will result in a hold on future Professional Learning registrations until payment has been received.  
     

Cancellation requests will forfeit access to the recording of the session, where applicable.

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905-467-4305

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