REFUND POLICY
Halton Equity Diversity Roundtable (HEDR) is committed to enhancing Diversity, Equity, and Inclusion (DEI) in Halton Region. We offer a range of programs, including educational workshops, seminars, and initiatives designed to build DEI capacity. Registering for a Professional Learning session is a commitment. Not attending may prevent other community members or interested participants from attending, may incur added material costs and leads to food waste.
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In an effort to continue to provide low cost or no cost professional learning HEDR has implemented the following process.
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If you are unable to attend an event, the following steps must be taken to avoid a penalty fee:
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No less than 5 working days prior to the session, email daven@hedroundtable.com with the following subject line: Substitute Professional Learning Session Attendee- Date-
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Identify a substitute attendee which includes email and contact information.
Fees will apply in the following scenarios:
Free In-Person Sessions:
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A $10 fee will apply to participants who registered for a session and did not attend or provide an alternate attendee. If a substitute attendee is provided and cancels at any time, the substitute attendee will be required to pay the fee.
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HEDR will send an email that will include a form to make payment online.
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Unpaid fees (outstanding for longer than 2 weeks following the session) will result in a hold on future Professional Learning registrations until payment has been received.
Paid Virtual and/or In-Person Sessions:
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Full registration fees will be charged to participants who do not provide a minimum of 5 working days notice of a cancellation or a substitute attendee. If a substitute attendee is provided and cancels at any time, the substitute attendee will be required to pay the full registration fee.
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HEDR will send an email that will include a form to make payment online.
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Unpaid fees (outstanding longer than 2 weeks following the session) will result in a hold on future Professional Learning registrations until payment has been received.
Cancellation requests will forfeit access to the recording of the session, where applicable.